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The Financial Ombudsman cannot check something that takes place in a management.

By February 19, 2021No Comments

The Financial Ombudsman cannot check something that takes place in a management.

And these delays /errors aren’t being done and so the administrators have more interest. The amounts of cash are tiny and any additional interest could be tiny and simply outweighed by the admin hassle of experiencing to sort away these issue situations.

Chantal Smith says

I experienced my Wageday advance re payment not a problem. I’m having comparable problems with Wonga administrators. We contact them, they request a reference quantity and ignore the email then. I’d a classic e-mail account with Wonga me they would change but I am not sure they ever did and now I don’t know anything 😥 that they advised

gordon nilsson says

had e-mail from customized services in addition they nevertheless looking at my payment. although had e-mail year that is back last a ref quantity and e-mail in dec 19

iain turner says

We Haven’t gotten any re re payments because of this

Me personally payday loans in New Mexico neither.

Experienced the e-mail on 30 to say that payment would be available to my bank account within seven days but nothing so far june.

D Anderson says

Hi can see right now they’re really busy so when per the e-mail they suggested re payments is given within 2months if sent over modification of bank details etc, but has whoever has emailed them had any reactions recently via e-mail? Sent emails that are numerous maybe maybe not had any reactions getting actually worried not too my payment that is simply in short supply of ВЈ500 won’t be here any time soon, if at all

Nope And I’ve delivered 2 email messages. I realize they’re busy but an acknowledgement could be good. A great amount of e-mail communication end of final 12 months where they confirmed they’d received my claim, confirmed change of bank details / e-mail address / target etc so no clue why i did son’t have the e-mail regarding the twentieth or repayment.

Hi Sara, i would like your suggestions about this please. I made an affordability grievance to KMPG July 2019, received an e-mail few months later saying:

”We can confirm that your particular loan was not within the product sales to Shelby or Lantern, so that as your loan happens to be paid back in complete, you certainly do not need to produce any repayments that are further CTL. We’re going to shortly be making a report that is final the credit reference agencies that CTL previously contracted with, so when element of this method we report that the loan is paid back.”

I additionally filled out my claims kinds and delivered it over, that I needed to deliver over twice and got an acknowledgment it had been gotten.

I’m not very much interested into the redress etc, but Lantern keep delivering me letters to seeking re re payment for the cash advance I experienced, to which KPMG have actually verified isn’t contained in the purchase with no further repayments are needed.

Do We have the proper to deliver a complaint to FOS, regarding Lantern and their non end letters bare at heart we have actually ahead the e-mail to Lantern without the response, Lantern also states on my credit report and contains this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have delivered Lantern an issue?

No we haven’t just ahead from the e-mail we received from KPMG up to now, maybe not heard right straight back from Lantern since November 2019 however they are nevertheless reporting on my credit report.

Sara (Financial Obligation Camel) says

then deliver Lantern a problem: Say you need your debt taken off your credit score.

Thank you ill do just that, any kind of templates that i could utilize?

Sara (Financial Obligation Camel) says

no, that is a really event that is uncommon. Just state just what has happened, you don’t owe this financial obligation and request that it is deleted. Deliver it to your Financial Ombudsman when they reject or never answer within 8 months.

gordon nilsson says

Ha Sara you going love this the shoppers solution have stated so how is it that they contacted in Aug2019 with customer number when i made claim and in Nve 2019 with a email i shall for this one to you and any help i needed Kind regards gordon that they donot have any records of me

Sara (Debt Camel) says

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